Please read these Terms & Conditions carefully before using the 123 av platform. By registering or using our services, you agree to be bound by all terms stated herein. This document constitutes a binding agreement between you and 123 av.
A summary of six key points from 123 av's Terms & Conditions before you read the full document.
The 123 av platform is strictly for individuals aged 21 and above. Registration by minors is strictly prohibited, and any account found to be in breach of this requirement will be terminated immediately without any refund.
Each individual is permitted to hold only one active account at 123 av. Holding multiple accounts is a serious violation and will result in the suspension of all associated accounts and forfeiture of any existing balances without prior notice.
All bonuses and promotions at 123 av are subject to wagering requirements before any withdrawal can be made. These requirements vary by promotion type and are clearly stated in each bonus offer.
123 av supports Malaysian payment methods only: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX. Withdrawals must use the same method as the deposit and are processed within 30 minutes to 24 hours.
You are solely responsible for maintaining the confidentiality of your 123 av account password and login credentials. Do not share your password with anyone. 123 av will not be held liable for any losses arising from unauthorised access caused by your own negligence.
123 av reserves the right to amend these Terms & Conditions at any time. Notification will be sent to all registered members via email or in-platform notification. Continued use of the platform following any changes constitutes acceptance of the updated terms.
Welcome to the 123 av platform. This Terms & Conditions document ("Agreement") governs your use of the website, mobile application, and all services provided by 123 av ("Platform").
By accessing or using the 123 av Platform in any way — including registering an account, making a deposit, playing games, or claiming any bonus — you confirm that you have read, understood, and agreed to be bound by all terms contained in this document, together with the Privacy Policy and all other policies published by 123 av.
Important: If you disagree with any part of these Terms & Conditions, please stop using the 123 av Platform immediately. Continued use after reading or receiving notification of updates will be deemed as full acceptance of the terms in effect.
These terms form a legally binding agreement between you as an individual user ("Member") and 123 av as the Platform operator. This agreement is subject to applicable laws.
To register and use 123 av's services, you must meet all of the following eligibility criteria:
Warning: 123 av reserves the right to request proof of age at any time. Accounts will be suspended until age verification is complete. Any account found to belong to an underage individual will be terminated and the remaining balance will be fully forfeited in accordance with applicable legal procedures.
To become a 123 av member, you are required to complete the registration form with accurate and up-to-date personal information, including your full name as per your identity card, an active Malaysian phone number, and a valid email address. Providing false or inaccurate information during registration constitutes sufficient grounds for account termination.
Each individual is permitted to hold only one (1) active account at 123 av. This includes a prohibition on registering using another person's identity, another person's phone number, or a device that has already been associated with an existing account.
You are fully responsible for all activity that takes place under your 123 av account. Keep your password secure and do not share it with anyone, including family members. 123 av will never ask for your password through any communication channel.
123 av reserves the right to request identity verification (KYC — Know Your Customer) documents at any time, particularly prior to processing a first withdrawal or when account activity requires further verification. Accepted documents include a copy of your MyKad, passport, or a valid Malaysian driving licence.
123 av accepts deposits via approved Malaysian payment methods only. The following methods are currently available:
Minimum deposit is RM30 per transaction. The maximum deposit limit depends on your chosen payment method and account level. New members are subject to daily deposit limits during the account verification period.
Deposits via e-wallet (Touch 'n Go, GrabPay, Boost, ShopeePay) and DuitNow are processed instantly or within two (2) minutes. Deposits via FPX may take up to five (5) minutes depending on the respective bank's system.
All deposits must be made using a payment method registered in your own name. 123 av does not accept third-party deposits and reserves the right to return any deposit found to originate from a source not registered under the member's name.
To make a withdrawal from your 123 av account, the following conditions must be met:
123 av aims to process all withdrawal requests within thirty (30) minutes for requests submitted between 9:00 AM and 11:00 PM. Requests submitted outside these hours will be processed on the next business day. Where additional verification is required, processing may take up to twenty-four (24) hours.
Withdrawals must be made through the same payment method used for the deposit, or to a Malaysian bank account registered in the same member's name. 123 av will not process withdrawals to third-party accounts under any circumstances.
All bonuses, promotions, and special offers at 123 av are subject to specific terms and conditions stated alongside each offer. The following are general terms that apply to all bonus types unless otherwise specified:
The welcome bonus and most other bonuses at 123 av carry wagering requirements that must be met before withdrawing any winnings derived from those bonuses. Wagering requirements are typically expressed as a multiple of the bonus value (e.g., 30x means a RM100 bonus requires a total of RM3,000 in wagers).
Free spins awarded as part of a bonus or promotion are valid only for the slot titles specified in the relevant offer. Winnings from free spins are subject to the stated wagering requirements before any withdrawal is permitted.
All games available on the 123 av platform — including slots, baccarat, poker, roulette, Sports Betting, cricket, and virtual sports — run on software that has received fairness certification from recognised independent testing bodies. The use of external software or methods to influence game outcomes is strictly prohibited.
All game results recorded by the 123 av system are final unless a proven technical error has occurred. In the event of a technical disruption during a game session, 123 av reserves the right to void the round in question and return the wager to the member's account balance.
For Sports Betting markets such as football (Malaysia Super League, EPL), cricket (IPL, T20), and badminton, the following rules apply:
The following activities are strictly prohibited on the 123 av platform and may result in immediate account termination and forfeiture of balance:
123 av operates a 24-hour fraud detection system. Any suspicious activity will be investigated immediately, and 123 av reserves the right to share relevant information with the appropriate authorities as required by law.
123 av reserves the right to suspend or terminate any member's account at any time for reasons including, but not limited to:
You may request the closure of your 123 av account at any time by contacting our customer support team via live chat or email. Before the closure is processed, all applicable wagering requirements must be fulfilled and there must be no outstanding financial transactions.
For accounts terminated by 123 av due to a breach of terms, all remaining balances including bonuses with unfulfilled wagering requirements will be forfeited. For account closures requested by the member, the real money balance (excluding bonuses) will be refunded after applicable deductions.
123 av is fully committed to responsible gambling practices. We believe that betting should be an enjoyable form of entertainment and should never become a source of financial stress or personal hardship for any of our members.
All 123 av members have access to the following self-control tools directly from their account settings:
If you are concerned about your own gambling habits or those of someone close to you, please contact our team immediately or visit our Responsible Gaming page for more information and assistance.
123 av provides this platform on an "as is" and "as available" basis. While we strive to ensure the platform runs smoothly at all times, 123 av makes no guarantee that the service will always be free from interruptions, errors, or technical faults.
To the extent permitted by applicable law, 123 av shall not be liable for any indirect losses, financial losses, data loss, or other damages arising from:
123 av reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. When material changes are made, 123 av will notify all registered members via:
Continued use of the 123 av platform after any changes to the terms take effect constitutes acceptance of the updated terms. If you disagree with any amendment, you have the right to close your account in accordance with the procedure set out in Section 9.2.
If you have any questions, concerns, or disputes regarding these Terms & Conditions, please contact the 123 av customer support team through the following channels:
Our support team operates 24 hours a day, seven days a week, and is ready to assist in both Bahasa Melayu and English. Our average live chat response time is under two minutes.
| Item | Information | Status |
|---|---|---|
| Minimum Age | 21 years and above | Required |
| Minimum Deposit | RM30 per transaction | Information |
| Minimum Withdrawal | RM50 per request | Information |
| Withdrawal Processing Time | 30 minutes – 24 hours | Information |
| Number of Accounts Permitted | One (1) account per individual | Required |
| Identity Verification (KYC) | Required before first withdrawal | Required |
| Customer Support | 24/7 in Bahasa Melayu | Available |